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Vodafone NZ: Data Driven Omni Channel Contact Center via Automation and Continuous Improvement
AWS Summit ANZ 2023: How Vodafone NZ transformed their customer experience using AWS | AWS Events
Vodafone NZ The Bad Plains
AWS Financial Services Cloud Symposium - Building a Omnichannel Cloud Contact Center
Leveraging Data and Omni Channel Communication to Transform Customer Experience
New Zealand Certificate in Contact Centres
Omnichannel Technology Architectures | Omnichannel Roundtable Highlight
Customer Experience Analytics the future of Omni-Channel Marketing | Arthur Bailey
Growing From Ecommerce Toward Omnichannel Using a Data-Driven Product Strategy
Digital Q.Omnichannel. Digital banking. Architecture, technology, digital accelerators
Metrics: Why & How to create and track Omnichannel Technology
AWS Summit ANZ 2023: Become data driven: From data projects to data products | AWS Events